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When processes are undocumented, inconsistent, or written by the people who built them, the documentation usually isn't usable by the people it's meant to serve.
I help businesses fix that. With a background in medical device manufacturing and instructional design, I write SOPs, work instructions, manuals, and training content that's accurate, comprehensive, and carefully tailored to a specific user group.
If you need someone who can talk to subject matter experts, understand what they do, and produce documentation that holds up under scrutiny, that's what I do.
I'm a freelance technical writer.
People and businesses that need bad documentation fixed or good documentation generated.
I'm a good referral match for business consultants, operations advisors, and HR professionals who encounter clients with documentation gaps but don't offer writing services themselves, or whose deliverables assume documentation that the client doesn't currently have.
When clients need more than a writer, I refer out to contacts in those areas.
